PROGRESS NOTES
Spring 2004
Editor
Bonnie Jacobs, PhD, ABPP
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Talk Works
TM
The
Board would like to thank Drs. Holly Pedersen and
Victoria Simon for presenting the first LAGPA CEU
seminar of 2004, Talk Works for Kids: A
Conflict-Resolution & Anti-Bullying Program and their
company TalkWorks
TM. On January 18th
fifteen people heard how bullying is often related to
violence in and out of schools. The goal of the Talk
Works for Kids program is to train teachers and
students in conflict mediation and resolution and to
decrease the number of physically violent incidents in
schools.
Their training consists of two parts: one for teachers
and one for students. The presenters discussed how they
had met with a great deal of resistance from the public
school teachers who are generally overworked, underpaid
and did not want additional responsibilities because of
the program. The teachers also seemed resistant to
outsiders telling them how to reduce inappropriate
behavior in their school and classroom. Once the
teachers were engaged in the program training they were
enc raged to explore and discuss their stressors,
frustrations and resistance to the anti-bullying program
decreased. The teachers were taught effective listening
skills, communication skills, conflict resolution and
anger management skills. They were also taught the
specifics of the student portion of the program so they
would understand, participate in (by use of a reward
system for the students) and support the program.
Student mediators (security patrol) are chosen for the
program based on their behavior: those who do the
bullying are the ones chosen. Students are taught how
to identify fighting and bullying, the impact of words
and physical aggression and consequences for victims and
bullies. They are taught about mediation, different
types of interventions used to deescalate conflict
situations and how to identify characteristics of
bullies and victims so they can recognize potential
problems in fellow students. Students are also given
sensitivity training with the hope that they become more
tolerant f human differences including: race, gender,
socio-economic status, sexual orientation, appearance,
belief systems and other issues that may lead to
conflicts between students. The remaining school
student population is given information about the
program and informed that certain designated students
(those wearing badges) are new security monitors who
may approach them if they feel a problem exists. The
underlying premise of the program is that by empowering
the students who were once the bullies, the need for
that behavior will decrease and they will learn other
ways of dealing with feelings and conflicts.
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